Zoho offers a fully-featured free edition of its flagship CRM software. That's right–robust features for sales and marketing, powerful integrations, and secure cloud storage, all for free. Why? Because a CRM tool is an absolute necessity for businesses of all sizes–providing basic customer experience shouldn't be expensive.
Get fully free unlimited CRM system equipped with sales pipeline management tools. Plus, there are task management, contact center, website builder, live chat and more. All connected to CRM and advanced analytics. With Bitrix24 you will keep an eye on everything you have. You can use HubSpot’s free CRM functionality at no cost. With up to 1,000,000 contacts and no limits on users or customer data, HubSpot’s free CRM functionality is 100% free, with no expiration date. More advanced CRM functionality is available as part of our premium Sales Hub products.
Built for small teams with big dreams!Try the #1 free CRM Software
How free is 'free CRM software'?
How small businesses can benefit from free CRM?
Zoho CRM's free edition can support up to 3 users and offers critical features that a business of that size needs. This includes leads, deals, and contact management, tasks and events, multichannel marketing, integrations to other Zoho apps, and more! For more information, check out the full feature list.
What are the features available in Zoho’s free CRM?Manage your contacts efficiently
Zoho CRM's free tool helps you create, manage, and organize data in a way that drives sales and revenue. You can create connections, log sales activities, add notes, create tasks, qualify leads, view deals, and more with our multipurpose digital contact book. Say goodbye to clunky spreadsheets and move your business onto a more simple and robust solution.
Lead & Contact Management
Build a lasting relationship with your leads and customers and make them your fans.
Deal Management
Make the most out of every business opportunity, sign deals on the fly and drive revenue with ease.
Account Management
List all contacts and deals associated with one organization and manage them faster.
Email marketing done smarter
Zoho CRM makes email marketing more convenient, efficient, and personalized. You can write beautiful copies with our powerful editor, equipped with a ton of formatting options, and add important attachments. You can also create workflows, use templates, email opt out, and more, to write personalized emails that truly speak to your leads.
Learn moreFind Leads Online
For small businesses, a good website can serve as a goldmine for new and repeat business opportunities. It's important to keep track of lead activity online and solicit contact information, in order to move them into your sales cycle. With the free CRM, you can do that effortlessly.
Track visitors with SalesIQ
Track how the audience interacts with the content website, chat with them live, and improve conversions!
Learn moreCreate leads with Web Forms
Capture lead and contact information from your website and add it to your CRM using Web Forms. Just create a form on your website and send input directly to your CRM.
Learn moreWeb Forms
Track how the audience interacts with the content website, chat with them live, and improve conversions!
Learn moreCapture lead and contact information from your website and add it to your CRM using Web Forms. Just create a form on your website and send input directly to your CRM.
Learn moreAutomate your sales process
Zoho CRM's workflow automation helps you be more productive by handling routine tasks for you. You can create a workflow for a module, set it, and forget it! Zoho CRM will take care of it while you can spend your time on what matters–engaging with customers. You can automate workflows for up to 5 mundane tasks so that there are less things on your to-do list.
Learn moreMeasure and Analyse what you do
Design beautiful charts
Crm App
You can only manage what you can measure. Get insight on sales activities, marketing campaigns, and more, rendered as colorful charts.
Create detailed reports
Manage the way your business is run with intelligent reporting that breaks down key metrics, and share them with just a click.
Measure and Analyse what you do
Reports
You can only manage what you can measure. Get insight on sales activities, marketing campaigns, and more, rendered as colorful charts.
Manage the way your business is run with intelligent reporting that breaks down key metrics, and share them with just a click.
Customize to make it yours
With Zoho CRM, you get to choose how data looks. You can create custom list views that help you locate data quickly, rename tabs with names relevant to your business terminology and customize pages to fit better with the industry style.
Data Storage
You can store up to 5,000 records in all modules, which can be populated manually or imported from a spreadsheet or another CRM vendor. Learn more about migration with Zwitch.
File Storage
Zoho also offers free cloud storage to run your business online. You can create files and folders, share them with users, review files, attach files, and more! Every organization gets 1GB of cloud space to save their files.
Enter the Zoho Ecosystem
Zoho is best used with Zoho. You can integrate the free editions of some of the best Zoho applications with Zoho CRM for customer support, marketing campaigns, surveys, and more. Sign up for one Zoho product and gain access to the entire portfolio with the same credentials.
Highly rated by
both critics and users
Constellation Research - Best Enterprise Software Vendor
Crozdesk - Most Trusted Vendor
Gartner Peer Insights - Best CRM Lead Management Software
G2Crowd - Leader in Enterprise and Mid-Market Segment
4.50/5
4.20/5
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There is value in free.
There is no catch! Once you start running your business with the free CRM software, success will follow. Your business will grow, your customer base will get bigger, and your sales force will expand–there will be a need for a better plan, and Zoho CRM can grow with you.
So, we will never force you to move to a paid edition. However, we're willing to bet that your organization will grow big enough to the point that you'll need one.
Hubspot Free Crm
Try the Free CRM!
And if you like it, continue to use Zoho CRM for free, forever. Every business needs a CRM, no matter the size or industry.
Start a Free TrialNeed something simpler than a CRM?
Check out Bigin, the simple customer pipeline solution for businesses graduating from spreadsheets.
Bitrix24 is free sales pipeline management software. Rare free CRM service gives you pipeline management, but we do. Our platform is extremely easy to set up and customize. There is even no need to set up sales pipeline management templates, all you have to do is define lead and deal stages that are relevant to your sales process. The rest is done automatically.
There are several important goals that free sales pipeline software like Bitrix24 help you accomplish. First, they show you lead to win ratio. For example, how many sales you can expect from 100 cold or warm leads. Second, they show you how many opportunities agents currently have and at what stages. Third, sales pipeline analysis helps you identify bottlenecks of your current sales process has and improve it accordingly.
What’s included in the pipeline sales software suite by Bitrix24?
- Fully featured 100% free CRM
- Free templates of sales stages, invoicing and quoting;
- Mobile and desktop apps support;
- Unlimited history records and client database;
- Timeline of interactions;
- Sale Funnel;
- 5 GB of storage;
- Contact center (instant messengers, live chat and other channels);
- Free integration with other programs.
This pipeline sales software provides the full visibility of sales processes helping managers develop efficient strategies and techniques. Track key metrics, boost forecasting precision and boost managers’ skills. Receive tangible results for your business.
Importantly, sales pipeline management is only one of many sales automation tools available to Bitrix24 CRM users. Register now or check out our videos and CRM manual for a quick start.
Free accounts can support up to 12 agents, regardless of how big your current client or prospect database is.